Service Terms & Conditions

Access

• Gates must be unlocked on service day

• Dogs must be secured or kept indoors during service

Scheduling

• We will send a text reminder before each visit

• Service occurs weekly or semimonthly on the day of the week

• Severe weather may shift service within the same week

Missed Visits

• If we miss a visit due to our error, we’ll reschedule or issue a credit

• If service cannot be completed due to access issues, no refund is issued

Safety

• We do not handle or interact with pets. Service may be skipped if a dog is present in the yard

• We will double check the gate and yard before leaving and send a photo confirmation after each visit

Billing

• Automatic monthly prepaid billing

• Invoices issued prior to each service month

Cancellation

• Cancel anytime